Today I wanted to share a few stories that related to customers and their expectations being just a little off. A relevant example was from our most recent snow storm that transpired over Monday into Tuesday evening. Sometime customers are ready to sign up for a service, sometimes they just aren't. Sometimes their expectation levels are reasonable and appropriate, sometimes they just aren't realistic.
I had to share a story of a conversation I had with a customer just yesterday when she asked why the driveway didn't look cleaner and scraped down to the pavement like it looks when she does it herself.
It wasn't an indictment or anything on our business or the service we performed, this was just a general inquiry about what we actually provide as a service. After a good half hour long conversation, I [hopefully] helped the customer see our view point, and help her with her expectations with hiring a contractor for the service she signed up for.
Hopefully you guys appreciate the mindset and the lessons shared in this video through the funny stories and exchanges we had! If they helped you guys out, feel free to smash that Like button and show some love! This was a different topic but one that I thought we could all gain a little insight from!
Keep Up With Us!
► Subscribe To Our Channel:
► Smash The Bell To Be Part Of Notification Squad!
► Follow Us on Instagram:
Want To Send Us A Product Or Piece Of Equipment To Review?
Email Us: BriansLawnMaintenance2007@gmail.com
**Brian's Lawn Maintenance is powered by Yardbook.com**
Check out these other favorite videos from Brian’s Lawn Maintenance!
► Top 10 ROOKIE Snow Plowing Tips + Fails!!
► Plowing Snow And Clearing Our Residential Driveways! - More Snow Plowing Footage!
► IT ISN'T SUPPOSED TO BE SNOWING YET!! [7" SNOW STORM?!]
► Check Out Our Second Channel! Our Daily-ish Behind The Scenes Vlog Channel! Fullerton Party Of Two!**
________________________________________________________
Hope you guys are enjoying the videos and the channel. It’s awesome getting to create content for you guys. I truly hope our videos entertain and provide benefit to you guys with your businesses. If you’d like to support our channel, the best way to help us monetarily is by using our affiliates links and purchasing your gear online with us through our online partners. Don’t forget to save money with our promo codes down below as well! Thank you again in advance for the support.
***Visit the Lawntrepreneur Academy for Training Programs To Start A Lawn Care Business Of Your Own!***
***NEW MERCH!*** *Lawntrepreneur T-Shirt and More!*
Our Affiliate Partners:
www.EquipmentDefender.com (Brians10 Save 10%)
www.KujoYardwear.com (Brians10 Save 10%+Free Shipping!)
www.ISOtunesaudio.com (Brians10 Save $10)
www.ProvenLocks.com (Brians10 Save 10%)
www.DarwinsGrip.com (Brians10 Save 10%)
www.Sprayers-Plus.com (BriansLawn3Ship) (Free Shipping)
www.VoltHeat.com (Brians10 Save 10%)
www.Camera-Source.com (Brians10 Save 10%)
***Like The Products We Use In The Vlogs? Check Them Out In Our Store!***
How We Shoot Our Videos And Vlogs:
Canon 80D Main Camera:
My First Camera:
GoPro Hero 7:
Good Microphone for DSLR’s:
Bendy Gorilla Pod Thing:
0 Comments