Net Promoter Score - gain knowledge about customers loyalty

You have to ask, in order to learn something — this statement, although seemingly trivial, holds a strong message about which we often forget in the process of creating customer experience, company, brand, or product.

In our video explainer we would like to show You how you can use the most popular method to find out about your customers loyalty - Net Promoter Score.

nps,net promoter score,customer loyalty,cx,customer experience,online survey,