Spoiler Alert... The Dentist and Office Manager are Cheating Insurance Companies

Welcome back to The Dental Practice Fixers podcast, dentistry’s most unique show! Today we have a question from a listener asking if the office manager would be liable for falsifying dental records sent to insurance companies if it’s being done under the dentist’s direction. It appears as though this office is having a difficult time getting insurance to approve scaling and root planning so they are fudging the records that are sent to insurance. Listen to what Dave and Rich have to say about this one. Then of course we do the call of the week. A caller who is a potential new patient asks an office if they are having a “Teeth Cleaning Sweepstakes.” Listen in to see how this one was handled! If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!

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